This Privacy Policy explains how spin99 collects, uses, discloses, and safeguards the personal data of Malaysian players who register and use the spin99 online gaming platform at spin99.club.
Your privacy matters to us. spin99 processes personal data only where there is a lawful basis to do so, and never sells your data to third parties for marketing purposes.
Six data protection principles that guide how spin99 handles your personal information. Full legal detail follows in the policy text below.
spin99 collects only the personal data that is strictly necessary for the purpose for which it is collected — account management, payment processing, KYC verification, and regulatory compliance. We do not collect data speculatively or for purposes we have not declared.
spin99 does not sell, rent, or trade your personal data to third-party marketers. Data is shared with third parties only where required for platform operation (payment processors, game providers, KYC partners) or where mandated by applicable law.
All data transmitted between your device and spin99's servers is protected by SSL/TLS encryption. Sensitive data at rest — including passwords and payment details — is encrypted using industry-standard cryptographic algorithms and is never stored in plain text.
You have the right to access the personal data spin99 holds about you, request corrections, request deletion (subject to legal retention obligations), withdraw marketing consent, and lodge a complaint with the relevant supervisory authority. All requests are handled within 30 days.
spin99 retains personal data only for as long as necessary for the purpose it was collected or as required by law. Account data is retained for a minimum of 5 years following account closure to meet AML and regulatory obligations, after which it is securely deleted.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, spin99 will notify affected users and the relevant supervisory authority within the timeframes required by applicable data protection law. You will be informed clearly and promptly.
NOTICE: By registering an account or using the spin99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please do not use the Platform.
1.1 This Privacy Policy ("Policy") describes how spin99 ("spin99", "we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals ("you", "your", "Player") who access or use the spin99 online gaming platform at spin99.club and any associated interfaces or services (collectively, the "Platform").
1.2 spin99 is committed to protecting the privacy and personal data of its users. We operate in accordance with applicable data protection and privacy legislation, including the Personal Data Protection Act 2010 (Malaysia) ("PDPA") and any other applicable data protection frameworks relevant to our operations.
1.3 This Policy applies to all personal data processed by spin99 in connection with your use of the Platform, regardless of the device or method by which you access it. It does not apply to third-party websites or services that may be linked to or integrated with the Platform.
1.4 This Policy should be read in conjunction with the spin99 Terms & Conditions, which incorporate this Policy by reference.
2.1 For the purposes of applicable data protection law, spin99 is the data controller in respect of personal data collected and processed via the Platform. The data controller is responsible for determining the purposes and means of processing your personal data.
2.2 Where spin99 engages third-party service providers to process personal data on our behalf (such as KYC verification partners or payment processors), those providers act as data processors and are bound by contractual obligations consistent with this Policy and applicable law.
2.3 If you have any questions regarding the identity of the data controller or wish to exercise your data subject rights, please contact us using the details provided in Section 15 of this Policy.
When you create a spin99 account, we collect: full legal name, date of birth, email address, mobile telephone number (Malaysian +60 prefix), chosen username, and password (stored in hashed and salted form — never in plain text).
To comply with anti-money laundering (AML) obligations and to verify your age and identity before processing withdrawals, spin99 may collect: copies of your Malaysian IC (MyKad) or passport, proof of residential address, and proof of payment method ownership (e.g., a screenshot of your Touch n Go eWallet account or bank statement).
We collect records of your deposit and withdrawal transactions, the payment methods you use (e.g., Touch n Go eWallet, Boost, FPX bank, USDT TRC20 wallet address), and your account balance history. We do not store full bank account numbers or card numbers on our systems — these are handled directly by our payment processor partners.
We collect records of your betting and gaming activity, including game sessions, bet amounts, winnings, and gaming preferences. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.
We automatically collect: IP address, device type and operating system, browser type and version, session timestamps, login history, and approximate geolocation derived from IP address. This data is used for security monitoring, fraud detection, and platform optimisation.
We retain records of your communications with the spin99 support team (live chat transcripts and emails), including any complaints, queries, or responsible gaming requests you make.
spin99 collects personal data through the following means:
spin99 processes your personal data on the following lawful bases under applicable data protection law:
spin99 uses collected personal data for the following purposes:
7.1 spin99 does not sell, rent, or trade your personal data to third-party marketers.
7.2 spin99 may share your personal data with the following categories of third parties, strictly to the extent necessary for the stated purpose:
7.3 All third-party data processors engaged by spin99 are bound by data processing agreements that require them to process personal data only in accordance with spin99's instructions and applicable law.
8.1 spin99 uses cookies and similar tracking technologies to operate the Platform effectively, recognise returning users, maintain session state, detect fraud, and understand how the Platform is used.
8.2 The following categories of cookies are used:
8.3 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Consent for non-essential cookies may be withdrawn at any time via your account settings.
9.1 spin99 retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods required by applicable regulatory obligations:
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with spin99's data destruction procedures.
10.1 spin99 implements technical and organisational security measures appropriate to the risk level of the data processed, including:
10.2 Notwithstanding the above, no method of internet transmission or electronic storage is 100% secure. spin99 cannot guarantee absolute security of your personal data but commits to implementing reasonable and current best-practice measures to protect it.
Subject to applicable data protection law and certain limitations, you have the following rights with respect to your personal data held by spin99:
You have the right to request a copy of the personal data spin99 holds about you and information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data. You may also update certain account details directly via your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations (e.g., AML requirements that mandate retention for 5 years).
You may request that spin99 restricts processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, spin99 will cease that processing immediately.
To exercise any of the above rights, please contact spin99 using the details in Section 15. We will respond within 30 days of receiving a valid request. We may require verification of your identity before processing your request.
12.1 spin99's Platform infrastructure may involve the processing of personal data in countries outside Malaysia. Where personal data is transferred internationally, spin99 ensures that adequate safeguards are in place to protect your data, including contractual clauses equivalent to applicable data protection standards.
12.2 Transfers to third-party game content providers (such as Evolution Gaming or Pragmatic Play, which may operate infrastructure globally) are governed by data processing agreements that bind those providers to data protection standards consistent with this Policy.
13.1 spin99 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 21 years of age. 21+
13.2 All account registrations are subject to age verification. Where spin99 becomes aware that personal data of a person under 21 has been collected, the relevant Account will be immediately suspended, the data deleted (subject to any legal retention obligations), and the deposited principal returned.
13.3 If you believe a person under 21 has registered an account with spin99, please contact our support team immediately via live chat.
14.1 spin99 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements.
14.2 Material changes to this Policy will be notified to registered Players via the email address on their Account or via a prominent notice on the Platform, with reasonable advance notice.
14.3 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the spin99 Data Protection team via:
15.2 spin99 will acknowledge all data subject rights requests within 5 business days and provide a full response within 30 days. If we require additional time (up to a further 60 days in complex cases), we will notify you of the extension and the reasons for it.
15.3 If you are not satisfied with spin99's response to a privacy concern, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Your data is protected. Your games are certified fair. Your payments are processed via trusted Malaysian methods. Join thousands of Malaysian players at spin99 today.
21+ Must be 21 or older to register and play at spin99.